Press the Win key on your keyboard, then type “mouse“. I appriciate your efforts for trying out the steps before reaching out to us. Have you tried connecting the mouse to different USB ports?Īs you mentioned you are unable to see the mouse pointer on your PC. I understand the mouse cursor has stopped functioning on your PC.ĭid you make any software or hardware changes on your PC? Hey there! Thank you for joining the HP Forums! Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.